Residential Services Supervisor
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Position Overview & Specifications
We are recruiting a Residential Services Supervisor to join Residences looking after the accommodation needs of our students, including the running of certain halls. You will join the team at an exciting time as we continue develop our portfolio of over 6,700 rooms, including refurbishment plans and continued development of our halls offer to enhance student experience.
The Role
We are recruiting the Residential Services Supervisor on a full-time, permanent basis, within the Operations team in our Residential Services department. This role is based at Wessex Lane halls and covers both Wessex Lane and City Gateway Halls of Residences. This role will entail managing the day to day running of the site, line managing staff, ensuring compliance and service standards are consistently met at the site.
The position offers a 35 hour/week contract and is complimented by a range of other employment benefits. The working hours will be on a rotational basis of 8am to 4pm, 9am to 5pm, 10am to 6pm and in rare circumstances there may be a need to work 12pm-8pm. There will be expected weekend working at our peak times of year (June to October) assisting with University open days and arrivals/departures of students. The candidate is expected to contribute to an out of hours on call rota.
About You
The successful candidate will quickly pick up new software packages, and be competent in the use of systems and spreadsheets. Excellent communication skills will be essential, as well as the ability to liaise with a variety of teams within the University in a professional manner.
Self-motivation and the ability to manage small numbers of people and one’s own workload are desirable qualities.
Working here
The University of Southampton’s mission is to change the world for the better. As a world-leading, research-intensive university, with a strong and high-quality educational offering, it is renowned for its innovation and enterprise and sits within the top 1% of universities worldwide
We believe equality, diversity and inclusion are fundamental to making the University of Southampton a welcoming, vibrant and successful organisation. Having a diverse workforce, inclusive of people of all ages and beliefs, from different racial backgrounds, educational and social backgrounds opens up a wealth of possibilities, makes us more creative and accelerates our impact on society. We welcome applicants that value diversity of our community and are willing to play their part in supporting the mission of inclusivity.
If you would like to find out more or have any questions regarding this opportunity, please contact Raf Persaud via email R.P.Persaud@soton.ac.uk
Apply Online
Further details:
- Job Description and Person Specification
Apply by midnight on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Residential Services Supervisor roles across University of Southampton's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £28,929 - £33,348 bracket, including retirement vesting and health parity.
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