HR Systems Assistant

Grade UE05: £24,285 - £27,929 per annum

CSG / Human Resources / HR Systems

Full-time: 35 hours per week

Open-ended role

We are looking for a customer-focused HR Systems Assistant, who will help us to deliver second line HR system query management across the University of Edinburgh, providing expert service, consistent advice and the best experience for our staff when they need HR support.

The Opportunity :

To join the team and gain experience within the ongoing transformation of HR within the University. Delivering a flexible and resilient process and technical support service by enhancing and developing proficiency within the HR service. You will support the ongoing development and implementation of new systems, establishing new ways of working as we transition to a new operating model.

You will deliver consistently excellent customer service experience, resolving process, user access and technical enquiries via service requests and triaging more complex enquiries to resolution, working with our People and Money Service team, escalating where appropriate.

Your skills and attributes for success :

• Strong experience of delivering a range of HR Services within a fast-paced environment in at least one of the following: HR administration, recruitment, payroll and/or employee life-cycle transactions functions.
• Agility and skills to be able to explain technical issues to internal customers in simple, easy to understand language.
• The ability to organise time effectively to manage your own workload, prioritise to achieve deadlines, act on your own initiative to address issues, escalating where appropriate.
• Strong work ethic, demonstrating extra effort when required.
• Accuracy and attention to detail with experience of handling confidential information.
• Experience in the use of IT software e.g. Excel, Word, PowerPoint.

Click here for a copy of the full job description.

As a valued member of our team you can expect:

An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme , staff discounts, family friendly initiatives , flexible working and much more. Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Interviews will be held in March.

If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.

Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.

On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.