Part Time Sales Executive
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Position Overview & Specifications
βIf you have a get-up-and-go and can-do spirit, weβll provide the skills and knowledge.β
Can you help us to be the best? We are looking for a Customer Support Agent to join our Tool Hire Central Team in Northampton. Be part of a fantastic, friendly team, set sky-high standards for customer service Drive great results for a key part of the business. Hybrid available after initial training.
Location: Northampton, Hire Head office + Hybrid opportunity.
What youβll do Joining our family as a Customer Support Agent in our busy Tool Hire Contact Centre, youβll help our customers find the tools and plant equipment they need and arrange a hiring contract. Ranging from anything from a digger to a lifting platform, your task is to source the equipment and ensure it is where our customers want it, when they want it. Brilliant with people, youβll give great service to our customers and colleagues who like to deal directly with us at our Tool Hire Contact centre. Either way youβll use your excellent organisational skills and can-do attitude to ensure we do not disappoint.Offering brilliant service from the start to the end of the contract including resolving any issues, digital customer support and a speedy response via phone and email.
Is this you? Great at quickly building rapport with customers and colleagues, determined to deliver great service and hit our key response metrics, this could be the role for you.
Weβre looking for the kind of person who is:
- A natural people person β great with customers, colleagues and suppliers.
- Fantastically well organised and able to juggle competing priorities.
- A Great communicator
- Willing to quickly learn about new products and systems.
- You put the customer first
Limited knowledge of Tools & Plant Equipment? Donβt let this put you off, we offer a great induction programme and on the job coaching so youβll develop this in no time!
Whatβs in it for you? Youβll be supported by some of the best training & development in the industry. Our impressive internal succession programme means, whatever it is you do with us, it will be easy for you to learn, grow and develop across the Travis Perkins Group.
Weβll also equip you with a benefits package that grows as you grow with the company:
- Competitive performance related bonus
- Save-as-you-earn scheme
- Buy-as-you-earn scheme
- Contributory pension scheme
- Colleague discount across a variety of Group businesses.
A bit about us As the largest distributor of building materials in the UK, Travis Perkins has been helping to build Britain for over 200 years.
Weβre driving to become a truly inclusive employer. We want everyone to be at their best and itβs our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.
You be you, it makes us, us.
Not Sure you Qualify? Weβre driving to become a truly inclusive employer, where everyone in our Group feels safe, welcome and confident to be their authentic selves - you be you, it makes us, us, as we say. If youβre interested in this opportunity but your past experience doesnβt align perfectly, we encourage you to apply anyway. You might be just the right candidate for this or other roles with us.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Wholesale
Based on transatlantic hiring benchmarks for Part Time Sales Executive roles across Travis Perkins plc group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Wholesale.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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