Restaurant Server
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Position Overview & Specifications
It’s an exciting time to join Team TLH. We’re on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.
As a Restaurant Server you will bring energy, personality and great work ethic to our hotel restaurants. This is a sociable role where guests and colleagues will appreciate when you deliver great service with a smile! Greeting and serving guests, you’ll soon build a rapport and love catching up with them each day. As each service ends, great teamwork, pride in your surroundings and attention to detail will ensure our restaurants are cleaned, re-set and ready to go again.
Your responsibilities will include:
· To ensure a high level of customer service is maintained
· To serve breakfast and Dinner to our Hotels Guests and functions when required
· To ensure you work and operate with health and safety guidelines
· To keep all areas with the workers remit clean, tidy and organised
The ideal candidate's STARS values:
· Service –Providing a quick and accurate service to our guests whilst ensuring excellent customer service at all times
· Teamwork –Working closely with other members of the TLH team, supporting each other to ensure the correct meals go to the correct guests
· Attitude –You will have a confident and cheerful attitude with the ability to work well under pressure while remaining professional
· Respect –Being kind and considerate to all guests and other members of the TLH team
· Safe and Sustainable – To ensure that safe working practices are being maintained during food service times.
What we have to offer:
We are more than just a job and we believe in providing our teams with exceptional company benefits including:
· Free use of the leisure facilities (during selected times)
· Discounted use of Aztec Spa facilities
· Discounts on accommodation and Aztec Leisure memberships for friends and families
· Full induction to ensure you hit the ground running
· Free staff meals whilst on duty
· Workplace pension scheme (subject to eligibility criteria)
Hours and Rate of pay:
This is a full-time role of 37.5 hours over 5 days, requiring split shifts and weekend availability.
· Breakfast service: 7.30 am -12.00noon
· Dinner service: 5.30pm – 10 pm
£9.50 per hour
About TLH Leisure Resort
Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.
Ready to apply?
Are you ready to join the TLH family? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview.
Job Type: Full-time
Salary: £9.50 per hour
Benefits:
- Canteen
- Discounted or free food
- Employee discount
- Gym membership
- On-site gym
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Restaurant Server roles across TLH Leisure Resort's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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