Administrative Assistant

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Administrative/Clerical Target Openings 1 What Is the Opportunity? Under moderate supervision performs non-routine, moderately complex administrative work. This role does not manage others What Will You Do?

• Provides moderately complex secretarial/administrative support for senior managers, individuals or departments.
• Prepares correspondence, reports, presentations, agendas and minutes.
• May receive, screen and direct incoming calls, visitors, mail and email.
• Maintains files, records, calendars and diaries.
• May arrange business travel for one or more individuals and coordinate meeting arrangements.
• May be required to provide support for events.
• May prepare and submit expense accounts and other type expenses.
• May have delegated authority for some departmental administration (e.g. authorising annual leave requests, sickness absence etc).
• Contributes to the development and implementation of administrative standards, policies and practices for the organisation.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Prior experience as an administrator.
• High School education or equivalent preferred
• General knowledge of administrative support, preferably within Financial Services.
• Working Knowledge: Sufficient familiarity with the subject to know the basic principles and terminology and to understand and solve simple problems.
• General Knowledge: Sufficient knowledge of a field to perform most work in normal situations. The work calls for comprehension of standard situations and includes knowledge of most of the significant aspects of the subject.
• Intermediate tact, discretion and courtesy required.
• Intermediate skill level required for software applications (Word, Excel, PowerPoint).
• Intermediate conflict resolution skills preferred via phone and occasionally in person.
• Basic understanding of change management concepts.
• Advanced ability to maintain highly confidential information includingbusiness plans, legal actions, etc.
• Able to apply experience, skills, and knowledge to procedures, processes, and techniques to the more complex situations of the job.

What is a Must Have?

• Basic numeracy required.
• Accurate touch typing skills required.
• Basic judgment and problem solving required.

What Is in It for You?

• 
  Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
• 
  Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan (“GPPP”). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%.
• 
  Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• 
  Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you’re eligible for five free counseling sessions with a licensed therapist.
• 
  Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.