Customer Service Assistant
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
As a result of our expansion plans and our continued ongoing success we are looking to appoint a part time Customer Service Assistant.
In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience.
In this role you will be the face of The Range as the first point of contact a customer has with our Store, so it is essential that you are able to create a good first impression. You will need to be polite and approachable, confident and have the ability to remain patient and calm in difficult situations.
What are we looking for?
To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.
Your day will be varied, and will include a combination of the following tasks:
- Answering customer enquiries.
- Giving information and helping to solve customer problems.
- Being the first point of contact for dealing with returned goods.
- Processing till transactions
- Making sure that the customer's experience is a positive one.
Why The Range?
Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK’s fastest growing retailers.
Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, you’re sure to find the role to match your skills and your ambition.
People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary. Apply today for a challenging and rewarding position in a dynamic, fast paced environment and take the next step in your career.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Home Furniture & Housewares Stores
Based on transatlantic hiring benchmarks for Customer Service Assistant roles across The Range's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Home Furniture & Housewares Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £19,908 - £21,000 bracket, including retirement vesting and health parity.
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