Restaurant Waiting Staff
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Position Overview & Specifications
The Merchant Hotel is a sumptuous 5* hotel situated in Belfast City Centre. We currently have a fantastic opportunity for a Front Waiter to join our team in The Great Room Restaurant.
Rate of pay is £9.50 per hour plus excellent service charge
A full time member of staff could expect to earn on average an additional £100 -£150 per week through service charge paid weekly through payroll.
Full and Part time positions available
The Great Room Restaurant is the jewel in the crown of the hotel. A sumptuous space evoking effortless and timeless grandeur, situated in the former main Banking Hall of the building. A more fitting setting for the gastronomic delights prepared daily for discerning guests could not be imagined. The hotel Restaurant is open daily for Breakfast, Lunch, Traditional Afternoon Tea and sumptuous à la Carte Dining.
The essential criteria for this position is:
- Two years customer care experience
- cash handling experience
- excellent customer service experience
The desirable criteria for this position is:
- Experience working within a five star setting
- Experience within a fine dining restaurant
The ideal candidate will be able to display excellent customer care skills, the ability to anticipate guest needs and offer the genuine warmth of the “Merchant Welcome”.
The Merchant Hotel offers staff:
- Excellent service charge paid weekly
- Paid breaks
- 29 days holiday including your birthday off
- Company discount card offering 20% off food in various outlets including Bullitt Hotel, Little Wing Pizzeria, The National and The Cloth Ear
- Complimentary overnight stay in The Merchant Hotel with dinner and breakfast in The Great Room Restaurant. *subject to contract.
- Uniform
- Flexible working
- Seasonal parties
- NVQs
The Merchant Hotel is an equal opportunities employer
The company reserves the right to apply an enhanced short listing criteria
#INDFS #Waitingstaff #RestaurantWaiting #Floorstaff
Job Types: Full-time, Permanent
Salary: £9.50 per hour
Schedule:
- Weekend availability
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Restaurant Waiting Staff roles across The Merchant Hotel's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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