Hotel Receptionist (Maternity Cover)
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Position Overview & Specifications
The Grand Hotel Tynemouth is hiring - Restaurant Manager.
We are looking for people who have a passion for delivering excellent customer service and enjoy interacting with customers! To constantly exceed guests expectations delivering the highest standards with an informed, friendly and effective approach. Someone who can really take ownership of the role to drive the business forward.
- Great Customer Service
- Outgoing, Positive Personality - Confidence is key
- To operate the switchboard and emails to assist with guest queries.
- To ensure all guests receive a high level of service from check-in through to check-out.
- To ensure any feedback is communicated to the General Manager.
- Daily administration work with particular reference to Guest special requests, food allergies and special occasions.
- To prepare statistical information for other departments as instructed by the General Manager/Front of House Manager.
- To ensure that postings are made on the correct day and that every transaction is charged before check-out.
- To take part in the training sessions offered and departmental coaching.
Training is provided on site, with busy hotel function rooms, a local bar & lounge not to mention our newly refurbished sun terrace there is always something new to learn and keep you busy.
Up for the challenge? Get in touch we can't wait to see what you can bring to the table.
Job Type: Fixed term contract
Salary: £10.50-£11.50 per hour
Benefits:
- Discounted or free food
- Employee discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Experience:
- Receptionist: 2 years (preferred)
Shift availability:
- Day shift (preferred)
- Night shift (preferred)
Work Location: One location
Reference ID: Rest Man
Expected start date: 01/06/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Hotel Receptionist (Maternity Cover) roles across The Grand Hotel Tynemouth's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £12 bracket, including retirement vesting and health parity.
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