Trading Support Assistant

Trading Support Assistant - Croydon - ARDAR890863

We’re on the hunt for a talented Trading Support Assistant to join our Towergate Riskline office in Croydon providing a high level of administration support to the Trading Teams.

In this role you will provide administrative, credit control, claims and audit support to the trading teams as well as interacting directly with insurers, customers and 3rd party providers both over the phone and via digital communications.

What you will do

• Provide administrative support to trading teams
• Update customer records with relevant details
• Undertake credit control activities including reconciliation and debt management
• Answer queries received into the team mailbox, providing advice and information to internal and external customers
• Send out corporate documents on time and efficiently
• Run system reports as requested

Who we are looking for

This is an opportunity for an organised individual with a keen eye for detail who can prioritise their own workload and assist the team in managing theirs. You will be computer literate and have experience of using both Microsoft Word and Excel. Ideally you will have previous experience in an administration role. Previous experience of Insurance would be ideal but not necessary.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Pensions scheme for when you feel it’s time to retire
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group