Passenger Assistant
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Position Overview & Specifications
Terago is a fast-growing transport provider specialising in home to school transport for SEND children and social care transport for older adults. We work with a number of Councils and Public Sector bodies throughout South London.
We are looking for an ultra-reliable passenger assistant to travel with our service users from home to school.
Our routes take approximately 1 - 2 hours and operate in the morning and afternoon. The driver will normally collect you from home at the start of the morning and afternoon journeys and return you home after dropping at the school or setting. The hours are typically between 7:30–9:30 am and 2:30–4:30 pm although this depends on the route.
Experience is not essential, as we provide full and comprehensive training. You will however need to be calm and caring and able to communicate effectively with parents and others.
We’re only looking for the most reliable and caring people to join our team so we pay some of the highest rates in the business: You’ll get an hourly rate of £11.95 per hour plus a monthly attendance bonus as appreciation for your 100% reliability.
This is a rewarding role working as part of a team to provide transport for children and adults with special needs.
There is an ongoing need as our service expands so we would encourage you to apply if you live anywhere within the London Borough of Sutton.
An enhanced DBS, first aid certification and safeguarding level 1 are required for this role. If you do not currently meet these requirements but feel that you are suitable for this position please apply and we will arrange these for you.
Job Type: Part-time
Part-time hours: 10-20 per week
Salary: From £11.95 per hour
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Application question(s):
- Do you have experience working with children with SEND or vulnerable adults (this can include caring for a relative or unpaid/voluntary work)?
- Do you have a valid First Aid certificate (within the last 3 years)
- When would you be available to start work?
- Have you completed a PATS course?
- Please provide your home postcode so that we can match you with routes starting in your locality
Licence/Certification:
- Enhanced DBS Certificate (within the last 3 years) (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: On the road
Reference ID: SM1PA
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Cable, Internet & Telephone Providers
Based on transatlantic hiring benchmarks for Passenger Assistant roles across Terago's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Cable, Internet & Telephone Providers.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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