Technical Support Specialist
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Position Overview & Specifications
Technical Support Specialist
- Salary: £25,000 - £30,000 FTE (£21,408 - £25,690)
- Hours: Full time, term time only
- Contract: Permanent
- Location: Surrey
This is an exciting role to provide high quality on-site technical support to a secondary school in Surrey.
We are looking for someone with experience of supporting technology within an education setting.
Strictly Education is part of Supporting Education Group which provides extensive CPD and career development opportunities for all staff.
The role will involve:
- To provide daily IT support within a secondary school environment
- Logging issues on the service desk
- Dealing with all edtech issues from interactive boards to laptops and servers
- General troubleshooting of user issues in the classroom
- Installing new hardware to the network
- Escalate calls to service desk as required
- Carry out network updates and health checks
- Monitor backups
- Liaise with 3rd party providers and suppliers on behalf of the school
What we are looking for:
- Excellent knowledge of:
- Microsoft Windows client operating systems
- Microsoft Windows Server operating systems
- Microsoft networking technologies
- Backup technologies, including Windows Server backup and Veeam
- Antivirus systems
- Server and Computer Hardware
- Knowledge of Google Workspace and Microsoft 365
- A clear understanding of networking infrastructure - cabling, routers, managed switches
- An understanding in the use of technology in the Education Sector
- Proven communication skills, both oral and written
The role is based on site in a secondary school setting during term time only.
Please send us your CV and a supporting statement with information you think may be relevant to dave.leaker@strictlyeducation.co.uk
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Technical Support Specialist roles across Strictly Education's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £30,000 bracket, including retirement vesting and health parity.
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