Part-time Receptionist
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We are currently hiring for an experienced receptionist to join our brilliant team within our beautiful Grade II* Listed Georgian Building in the Heart of Norwich City centre! Our reception team are central to everything we do, whether it is checking guests in to stay with us, taking restaurant bookings or offering advice to guests who want to see what Norwich has to offer. The right candidate will have previous experience within a reception/administrative role and a passion for excellent customer service.
Roles and Responsibilities
- Assist guests needs in a professional and friendly manor
- Checking guests in and out
- Replying to emails, answering the phone and taking direct booking
- Completing the daily task check list
- Bringing new ideas/strategies to the table are always welcome
- Invoicing and filing
- Cash handling
- Maintaining a clean and tidy work environment
Is this role right for me?
- Friendly and approachable
- Excellent phone manner
- Good communication skills - both spoken and written
- Previous reception/administrative experience
- A passion for customer service, presentation and cleanliness
- An ability to multitask and problem
- Good understanding of the local area
Benefits
Working within our hotel comes with its benefits too, like a 20% staff discount for food & drink, accomodation and treatments. We also run regular incentives such as employee of the month awards as well as a subsidised Christmas party for all staff.
Salary: Competitive Salary
Contract Type: Permanent
Hours: Part Time
Hours per week: 16-24
Start date: Immediate
Job Types: Part-time, Permanent, Zero hours contract
Work remotely
- No
Job Types: Part-time, Permanent
Part-time hours: 24 per week
Salary: £9.50-£10.50 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Holidays
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Tips
COVID-19 considerations:
PPE equipment is available. Sanitization stations in and around the hotel are provided.
Work Location: In person
Reference ID: RPT
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Part-time Receptionist roles across St Giles House Hotel's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £11 bracket, including retirement vesting and health parity.
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