Shell A1 Durham (Bowburn)Services - 3 hours afternoon customer assistant
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
PLEASE FULLY READ JOB DESCRIPTION BEFORE APPLYING.
We are looking for a part time colleagues 12 hours plus per week to work in Shell A1 Durham services in Bowburn
Typical shifts are 3 hours per day -10am-1pm Mon -Sun but flexibility to do other shifts is desirable.
From time to time you will also be required to work at our other neighbouring sites.
Own vehicle to travel is desirable due to location.
As one of our customer service champions we’d expect you to deliver exceptional and professional customer service at all times.
You should be target driven and we would expect you to engage with our customers with additional services and offers such as our fantastic Go+ Rewards Scheme.
Duties include serving customers, adhering to all HSSE policies, using Till POS system, general retail work, merchandising, cleaning, administration and using PC/tablets. Cleaning includes shop, forecourt and toilet areas. You will also need to serve hot food.
You need to be multi tasked and energetic as cleaning, date checks, merchandising, cleaning and stocking has to be done in between serving customers.
Responsibilities and Duties :
We are looking for applicants who posses fantastic customer service skills, very friendly and outgoing by nature and have multitasking experience.
As a lot of the time applicants will be working alone.
Minimum one years retail or hospitality experience is required in a fast paced customer facing environment.
Full training will be given and in addition to salary we offer bonus /incentives.
Due to the number of applicants anticipated if you do not hear back within 14 days please deem yourself unsuccessful
Job Type: Part-time
Job Type: Part-time
Job Types: Part-time, Temporary, Contract
Contract length: 6 months
Part-time hours: 12 per week
Salary: £7.49-£10.42 per hour
Benefits:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Shell A1 Durham (Bowburn)Services - 3 hours afternoon customer assistant roles across Shell Garages's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £7 - £10 bracket, including retirement vesting and health parity.
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