General Manager
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Position Overview & Specifications
Job description
We've come a long way since our founders Saiphin and Alex opened their first restaurant, but we till have the same goal; to be the best Thai restaurant group on the face of the earth. They couldn't afford new signing at their new restaurant in 2006 (formerly an East End workers Caffe), so retained the name over the door. "Rosa's Cafe" was re-born.
Fast forward to present day, and there are now over 30 Rosa's Thai Cafe's around the country; same goals, same values, same great tasting authentic Thai food.
Rosa’s Thai is looking for a Restaurant General Manager to be part of our growing family and lead the team at our Carnaby St restaurant. We are looking for a confident individual who is guest focused and ready to take on a restaurant in the bustling West End
At Rosa’s Thai we obsess about the food and we don’t mess about with the rest. There are no Thai cliches or theme park interiors here. Just dedication to making the best we possibly can from simple ingredients across our food, products and places.
Job Duties:
- Ensuring our front of house team is delivering every step of the guest journey to the highest standard
- Working closely with our Head Chef to ensure every dish is prepared to spec and delivered efficiently for our diners eating in as well as takeaway orders
- Ensure growth and a constant learning culture is instilled within the teams, overseeing their training plans and acting as a mentor for their career progression
- Accountability for stock control, maintenance and H&S compliance
- You will lead the team by example and set the standards for a respectful working environment
- Working closely with our creative marketing team, you will be responsible for sales growth and constantly looking for ways to enhance our presence as a modern Thai restaurant brand
Benefits:
- ·30% target based annual bonus
- Become a shareholder in our growing company
- Cash incentives: Earn extra money when you win a reward by getting recognised for your great performance! There are a lot of rewards up for grabs!
- Access up to 50% of your wages before payday
- Pension Scheme
- Paternity and maternity cover
- Every year we select 8 special people to take them to THAILAND!
- Free Food at work
- 50% off when not working in any of our restaurants.
- Yearly staff party - when Covid will let us!!
- Cycle to work Scheme
- We will contribute largely towards your phone bill!
It is the perfect time to join Rosa’s, we have so many opportunities for you to make a difference in the company and grow to be a great leader in the hospitality and restaurant industry.
If you are ready to be part of the journey, apply now!
Job Types: Full-time, Permanent
Salary: Up to £40,000.00 per year
Job Types: Full-time, Permanent
Salary: Up to £45,000.00 per year
Benefits:
- Casual dress
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Referral programme
Schedule:
- 10 hour shift
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Tips
Work Location: In person
Reference ID: GB - REST -London
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Restaurants & Cafes
Based on transatlantic hiring benchmarks for General Manager roles across Rosa's Thai's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Restaurants & Cafes.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £45,000 - £45,000 bracket, including retirement vesting and health parity.
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