Sales Assistant - Rodd & Gunn - John Lewis & Partners, Newcastle

www.roddandgunn.com/uk

Position Title: Stylist/ Sales Associate

Lodge Location: John Lewis & Partners, Newcastle

Reporting To: Store Manager

OUR BRAND

Rodd & Gunn New Zealand is one of the fastest growing Men’s Clothing brands in France, Belgium, USA, Canada, UK, Australia and New Zealand. We have expanded our retail footprint across the Southern and Northern Hemisphere, now with over 65 retail lodges, 121 shop in shops, and 280 wholesale doors including JLP, Hudson’s Bay, Nordstrom, Nieman Marcus, and Trunk Club, just to name a few.

In 2022, we successfully launched our first concession stores with John Lewis Partners, staffed with our own retail team, launching a new chapter in our global expansion. On the back of this success, we continue our journey of growth and partnership with JLP in launching yet another new concession store at John Lewis & Partners, Newcastle.

At Rodd & Gunn you will work for a New Zealand lifestyle brand with heritage dating back to 1946. Every seasonal collection is informed by our natural NZ surroundings. We are a genuine, aspirational, modern, lifestyle menswear brand defined by New Zealand, adventure, knowledge and appreciation of quality and craft.

Over the years, we’ve earned a reputation for crafting timeless garments that are made to last. From the fabrics we source, to the techniques we use to construct our clothing, quality is the undercurrent that buoys us as a brand.

We confidently offer a two-year guarantee on all our goods and deliver a garment that will remain a favourite for years and generations to come.

At Rodd & Gunn you buy better so that you can buy less often.

POSITION OVERVIEW

We are looking to fill a Part Time Stylist position within our newest RODD & GUNN Store at JLP Newcastle, launching in July/August 2023.

You will present with a wealth of passion, energy, and drive to build lasting relationships, meet sales targets, and delight our customers at every turn. Departmental store experience highly favourable.

In this role, you are an integral part of a successful team, maximising sales, day-to-day operations of the store, while ensuring our customers receive world class service and styling.

Above all your job is to build customer relationships and ensure they choose you!

KEY PERFORMANCE INDICATORS

• Sales to Budget
• IPT (Items Per Transaction)
• Average $
• Customer Conversion
• Loyalty Program

DUTIES & RESPONSIBILITIES

• Providing exceptional customer service
• Achieving sales & exceeding budgets
• Preparation of inventory for sales floor and visual merchandising
• Flexible Availability- weekend availability preferred

YOU WILL NEED

• A proven customer facing background- establishing and maintaining meaningful customer experiences
• Energetic and positive attitude
• Ability to work efficiently within a team
• Excellent communication and time management skills
• Passion for delivering world class customer service
• Fluency in English
• Flexible availabilty

YOU WILL RECEIVE

• Amazing team culture
• A genuine career path, internal progression, and career development
• International career opportunities driven by our global expansion
• Full training and support from Store Manager and access to online learning academy
• Competitive Hourly Wage
• Bonuses through “Gunn Sale” program
• Great employee purchasing privileges and staff discount
• Brand heritage dating back to 1946

Salary: Hourly Wage + Generous Bonus Structure

At Rodd & Gunn our people are everything. We employ only those we trust can embody our four cornerstone values - Pride, Loyalty, Honesty and Playfulness. These values are written into every part of our business and guide all our actions and decisions on a daily basis. We strive to build a happy, motivated and productive environment where our people are focused on respecting each other, the brand, the product, the customer and their role within our business.

Job Types: Part-time, Fixed term contract, Temp to perm
Part-time hours: 15-20 per week

Salary: £10.00 per hour

Schedule:

• Holidays
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus

Work Location: In person