Veterinary Receptionist - 12 Month Maternity cover

The Role

We are looking for an enthusiastic and welcoming Receptionist to join our team. You will have a vital role in welcoming our clients and their pets, dealing with queries, taking payments and managing bookings. Your role is busy and engaging and your duties would be varied. This at times, can be very stressful and emotional due to the urgent and emergency nature of some of our work.

The position is full time, 5 days a week and based at our Morpeth Whorral bank surgery, working on a 4 week rolling rota and working 11:30am - 8pm on a Monday evening and a rolling Saturday rota.

The position is for 12-months maternity cover with the possibility of a permanent opportunity.

About Us

Robson & Prescott has 8 different branches. Our main hospital is at Whorral Bank, Morpeth. Our branch surgeries are at Alnwick, Ashington, Bedlington, Blyth, Seaton Delaval, West Moor and Morpeth town centre.

Our state-of-the-art facilities at our Whorral Bank Hospital include four operating theatres, a dental suite, fully-equipped diagnostic laboratory, x-ray room, ultra sound including doppler and endoscopy facilities. There are separate wards for dogs, cats, birds, small mammals and exotics, a physio and hydrotherapy suite and six consulting rooms.

Our Whorral Bank Hospital is staffed 24-hours and allows us to provide round the clock emergency care for your pet. This care is provided by our team of dedicated vets and nurses.

We have a large animal and equine wing with loose boxes, equine surgical facilities including an examination room and padded knock down box. The site extends to 3.5 acres with parking for 60 cars, horse boxes and stock trailers. There is also a manege and paddock coming soon.

The practice employs more than 70 staff, including 18 veterinary surgeons, 18 registered veterinary nurses, 7 student veterinary nurses, 11 nursing auxiliaries and a hydrotherapist. The three directors; Jane Barwick-Nesbit, Kate Matheson and Sam Prescott, have a very high level of expertise in each of their specialised areas. Our experienced team of veterinarians and nurses can carry out a range of procedures in an ever-growing number of disciplines, from internal medicine to complex surgical procedures, we have the knowledge and the expertise to get your pet back on all four paws.

Applicant Requirements

A can do and proactive attitude is required. You will have a strong track record in the delivery of exceptional client service and be able to demonstrate a good level of computer literacy, the ability to multi task and able to work in a dynamic fast paced environment. Flexibility with working hours is required due to the nature of the business.

If this position is of interest to you then please get in touch.

Job Type: Full-time

Salary: £9.50 per hour

Benefits:

• Company pension
• Employee discount
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location