Operations Executive

Operations Executive

Full Time, Permanent

Salary: £24,000 to £27,000 per annum + annual company/KPI bonus

Working: 35 hours per week, Monday to Friday

Location: Office based, Winnersh Triangle, Berkshire (RG41)

You will be working for REL Field Marketing to fulfil the role of Tactical Operations Team Leader on our 'On Demand' team.

You will be responsible for:

• Coaching, leading, and developing a team of Account Executives and Account Administrators to ensure that the team are sharing best practice and working to their full potential
• First point of contact for the Account Managers and Business Unit Director to ensure the team are prioritising all responses in a timely manner
• Managing workload amongst all team members
• Conducting appraisals, 1-2-1’s and PDP for all team members
• Updating team on any changes within the business
• Implement operational best practice ways of working for the success of the team
• Liaise with the warehouse/courier regarding issues with deliveries of Point Of Sale materials
• Recruiting and delivering training for new starters
• Ensure the team are delivering a high standard of operational administration activities, including:
  • Brief and survey writing for approval of the Project Manager
  • Collate project materials to distribute to field team via mailouts
  • Analysing project data to provide Day 1 feedback to the client
  • Keep the client up to date with photos from live activities using our internal activity management system
  • System administration such as reporting checks and payroll checks
• Complete an activity in store at least once a quarter monthly basis
• Manage smaller customers (if required)

You will have:

• A proactive 'can do' attitude, and are prepared to go the 'extra mile'
• Strong organisational skills, the ability to work under pressure and in a fast-paced environment
• Previous experience of managing a small to medium sized team
• Confidence with Excel and PowerPoint
• Basic IT skills with Word and Outlook/Microsoft Suite

In return we will offer you:

• 23 days holiday, increasing to 25 days with service (+ bank holidays)
• Full training and ongoing support to enable you to fulfil your role to the best of your potential
• Great career opportunities
• A fun and lively working environment where performance and success are really rewarded
• Benefits include: Enhanced pension, life assurance, enhanced paternity and maternity leave, Perkbox and Taste Card

Are you our next investment? Apply now!

Early applications are strongly encouraged as we reserve the right to pause or close this vacancy prior to the listed closing date.

At REL, we aim to be loved by our colleagues and be the first choice for our customers. We are committed to giving talented and ambitious people the tools and skills to help them deliver outstanding results and thrive in a fast-paced sales environment. This is why we’ve been able to provide an average of nearly one promotion or developmental move per week since 2018, as well as numerous being promoted directly into our customers' businesses!

We are proud to have been accredited as one of UK's & Europe’s Best Workplaces™ by Great Place to Work® for a phenomenal five consecutive years now, as well as UK’s Best Workplaces™ for Women in 2018 & 2019. We've won an industry record of over 110 FMBE awards in the last 14 years. This speaks volumes about us and, most importantly, our employees – but don’t take our word for it; check us out on Glassdoor!