Customer Service Assistant
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Our Vision:
- To be the best regional co-operative business
- Growing for the future
- Putting co-operative principles at the heart of everything we do
£10.50 per hour
Address:
36 Victoria Road
Warminster
Wiltshire
BA12 8HF
We have exciting opportunities for a Customer Service Assistant to join us at our Warminster convenience store.
The position will be for:
30 hours per week
Various hours
Shift patterns are non-contractual and may be subject to change.
Please note that manual handling is an essential part of the job.
The role of the Customer Service Assistant can be wide ranging with duties ranging from stock replenishment, till operation, to merchandising, bakery and complaint handling.
To ensure that we deliver the best customer service we offer a comprehensive training programme to develop colleague potential.
If you aspire to develop a career within the Society, there are various trainee schemes available.
You will need to be flexible in terms of working hours and days and willing to work additional hours as and when required to cover busy/peak trading periods and staff absence/holidays.
So, if you are passionate about customer service, a good team player, flexible and adaptable and are willing to undertake the full range of duties of a customer service assistant, we want to hear from you!
Job Types: Part-time, Permanent
Part-time hours: 30 per week
Salary: £10.50 per hour
Benefits:
- Company pension
- Employee discount
- Life insurance
Schedule:
- Day shift
- Holidays
- Night shift
- Overtime
- Weekend availability
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: 012/23
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Assistant roles across Radstock Co-operative Society's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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