Office Assistant & Customer Service Representative
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Office Assistant & Customer Service Representative
We are seeking an experienced Office Assistant and Receptionist with 1+ years of construction industry experience, exceptional communication and computer skills, proficient in Microsoft Office, to join our team.
Requirements:
- Proven experience as an Office Assistant and Receptionist
- Excellent communication skills
- Proficient in Microsoft Office and other computer systems
- Effective time management and detail-oriented
Responsibilities:
- Greet and handle visitors and phone inquiries efficiently
- Record accurate interactions and assign follow-up actions
- Handle customer complaints and inquiries effectively
- Organize office supplies and maintain inventory
- Support invoicing and administrative duties
- Build and foster positive relationships
Positives:
- Full-time position (8 am to 4 pm, Mon-Fri)
- Competitive salary (£30,000 - £35,000 per annum)
- Opportunities for growth and development
- Supportive and team-oriented work environment
If you're a professional with excellent customer service skills and meet the above requirements, we invite you to apply for this exciting opportunity. Please submit your updated CV and join our team.
Job Type: Full-time
Salary: £30,000.00-£35,000.00 per year
Benefits:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: Office Assistant & Customer Service Representative
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Office Assistant & Customer Service Representative roles across Q Scaffolding's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,000 - £35,000 bracket, including retirement vesting and health parity.
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