Physical Health Assistant

Kneesworth House is a 155 bed mental health hospital situated in Cambridgeshire (on the borders of Hertfordshire) with good commuting access to / from London. The hospital has a full pathway of care including medium, low secure, locked rehabiltation and open recovery wards situated across the site.

About the Role

• A critical member of the Hospital Physical Health team, supporting and assisting the Physical Health Nurses in ensuring the patients in the defined area have their physical healthcare nursing needs identified, care planned and evaluated in accordance with best practice.

• Provide general administrative support to the physical health team: this includes uploading documents to care notes, updating spreadsheets, ordering equipment and other duties assigned by the Physical Health Nurses.

• To be in charge of organising and running the Hospital physical health clinics such as the Dental Clinic, the Podiatry and others.

• Organise and run Hospital Physical Health clinics liaison with the external providers.
• Document all patient seen at every clinic and individual patient contacts in their Electronic Clinical record promptly, escalating information to medical and other nursing colleagues as required.
• Provide administrative support to the Physical Health Hub including ordering supplies, uploading documents to appropriate care note sections, updating spreadsheets, liaising with wards and external organisations on-behalf of the Physical Health Team.
• Provide specific interventions with patients as delegated by the Registered Physical Health Nurse, and following training and competency attainment: Phlebotomy, ECG and general physical observations when required.
• To assist the Physical Health Lead in organising regular team meetings and taking minutes.
• To assist with the admin area of infection control audits, checks and actions as directed by the Physical Health Lead.
• To receive and convey information from telephone or personal enquiries in a courteous and supportive manner.
• Act as a resource at site regarding Physical health medical devices and re-stocking.
• Develops and maintains a good professional relationship with patients, colleagues and visitors responding promptly and courteously to requests, suggestions and enquiries.
• Assist with tidiness of Physical Health Hub, Hospital Pharmacies and ensuring stocks are in dates.
• Support with Health Promotion activities onsite and ensure service users are gaining quality service.
• Participate in supervision and adhere to Priory policies and protocols.
• Undertaking routine tasks and activities as directed by the Physical Health Nurses.

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.