Passenger Assistant
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.
The Service
The Integrated Transport Unit (ITU) transports approximately 650 pupils daily aged 2-25 years old to schools, colleges and contact centres. Some pupils have Special Educational Needs and some pupils are Looked After Children in the care of Portsmouth City Council. We use several different forms of transport - minibuses, wheelchair accessible minibuses and taxis. The majority of the pupils go to school in Portsmouth but some go further afield for instance Fareham, Stubbington, Waterlooville, and Southampton. We currently employ around 120 passenger assistants to help is deliver this service.
What is the job?
We maintain a register of Relief Passenger Assistants to cover for permanent members of staff who are absent either short or long term. We are looking for people to join our relief list who can work as and when required. You will be responsible for the child/children's behaviour, safety and general wellbeing during their journeys to and from schools, colleges and contact centres. You must ensure pupils are suitably strapped into vehicles and you will need to become familiar with the operation of specialist equipment, for example car seats, vehicle passenger lifts, ramps and wheelchair restraints in case of emergency. This is a job where you work mainly on your own as a representative of Portsmouth City Council. You will be working with a driver employed by one of our transport providers. The hours are primarily around school opening and closing times typically 08:00 - 09:30 and 14:30 - 16:15 term-time only. Occasionally some hours may be available at other times. Vacancies for permanent posts are generally filled from the register.
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To make sure your application is above the rest, please review the Job Profile to ensure you application matches the requirements of the role.
The full job profile can be found by clicking HERE
When completing your application you may wish to add a cover letter covering the βWho is the Personβ points on the job profile giving examples of your experience and any transferrable skills. We look forward to speaking with you soon. Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.ukPlease ensure you check your spam/junk e-mail folders as sometimes e-mails may go there.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Municipal Agencies
Based on transatlantic hiring benchmarks for Passenger Assistant roles across Portsmouth City Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Municipal Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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