Head Receptionist
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Position Overview & Specifications
We have a rare and exciting opportunity for a full-time Head Dental Receptionist to join our Pittville Lawn Dental & Implant Clinic, part of the Portman Dental Care group, in Cheltenham.
Located in the heart of Cheltenham, our dental and implant clinic prides itself on being one of the countryβs leading private dentists. We provide clinical excellence in orthodontic, implant, cosmetic and restorative dentistry. Our renowned services and dental expertise are utilised in our skilled approach to the individual needs of each and every patient.
Our warm and welcoming private dental practice in Cheltenham is designed around patient comfort and our continued investment in dental technology means patients will be in the best hands possible, no matter what the treatment.
If you are an experienced Dental Receptionist looking to work in a positive and friendly team environment, with supportive and highly skilled clinicians, and where you can further develop your career, then this is the practice for you.
Whatβs in it for you?
- Full Time hours: Monday to Friday, 8.15am to 5.30pm
- Practice bonus scheme - our colleagues are key to Portmanβs success, so youβll be entitled to a bonus based on your practiceβs performance
- Special days - in addition to your holiday allowance and bank holidays, you are also able to take special days off for occasions such as your birthday, getting married, moving house and more
- Opportunity to buy up to an additional 3 annual leave days per year
- Enhanced maternity and paternity leave
- Paid company sick pay
- Life assurance contributory pension scheme
- Employee Referral Scheme β earn up to Β£3,000 per referral
- Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service providing help and advice on a range of issues
- Cycle to work scheme
- Benefits platform with access to discounted shopping, cinema, travel, and much more
About you
We welcome your application if you an experienced Receptionist, with proven front of house Reception experience, ideally within a dental or healthcare setting, and are looking to take the next step in your career. Weβd love you to be motivated, organised and a good communicator who thrives upon maintaining good standards, in addition to offering a warm and welcoming environment to patients and visitors and driving to constantly deliver and improve the patient journey.
Our vision is to be the best private focused dental group in the world, providing exceptional patient experience and excellent clinical care. To achieve this, we champion individuality and invest in the people who will deliver this to our patients. If your professional values and behaviours align with ours below, isnβt it time to join the Portman Dental family?
- You focus on maintaining high standards of patient care at all times
- You are positive, enthusiastic and honest in all aspects of your job
- Youβre able to motivate both yourself and others to achieve great results for our patients
- You enjoy recognising successes and sharing your opinions and ideas with others
About us
We are a leading provider of private-focused dental care across the UK/Ireland. Recently, we have merged with Dentex bringing together two of the UKβs leading providers of private-focused dental care with shared values based on community, integrity and dedication to clinical freedom. Both companies celebrate the individuality of our practices and their teams and our shared focus remains on putting people first; this means exceptional care for our patients, industry-leading support for our practices and access to the best professional opportunities. Together we are one of the largest dental groupβs in the UK, operating over 350 UK practices, with more than 4,000 members in our community, providing for more than 1.5 million patients annually across the UK, Ireland and Benelux.
If you would like to find out more about joining Portman as a Head Dental Receptionist, please feel free to review our website for more information. Alternatively, you are welcome to share this opportunity with your friends and professional network.
Qualifications
Ideally with a dental background but not essential
Computer skills in general
Additional Information
ο»ΏWe are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for Head Receptionist roles across Portman Dental Care's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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