Drivers Mate Coordinator
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Position Overview & Specifications
Airlock/Drivers Mate Coordinator
Right now, we have an exciting opportunity for a Coordinator to join our growing Transport Team on a 9 month fixed term contract based in Lockerbie providing coordination & support to our team of Airlock Reps/Drivers Mates across the North of country including Northern Ireland
The Role:
As the Airlock/Drivers Mate Coordinator you will support & coordinate the Airlock Delivery Reps who operate out of Hamilton, Ayr, Darlington and Newtownabbey (N.I.) Pets at Home Stores. Reporting to the Field Support Manager.
You will ensure that all rotas are in place, any changes to delivery schedules are briefed effectively and in a timely manner. You will monitor all compliance with H&S procedures and ensure that your team adhere to the values and behaviours expected by the business.
You will be required to cover on routes when absence dictates by joining the third party haulier driver at times riding in the cab. In addition, you will provide administrative support for the Small Animal delivery team on occasion when required to include input to Wage system.
Key Responsibilities:
- Provide coordination & support to team of driver’s mates (Airlock) in your area
- Administrative responsibility
- Create rota’s to assist in ensuring that deliveries are made on time, reporting any variances on the driver’s paperwork
- Accompany the Pets At Home Delivery Driver on the Airlock (Night) Delivery run when necessary
- Know and apply the health and safety and security procedures
- Awareness of safety and well-being of others in line with Company procedures and requirements on safe working practices
We are looking for people who will:
- Cares about the customer – and is passionate about their jobIs meticulous and has excellent attention to detail
- Is driven to do their best in all situations
- Is a team player, who respects and adheres to our business values and naturally demonstrates our core behaviours
- Is organised and hardworking– focused on meeting the required picking targets
- Is calm under pressure and able to make decisions to support the operation
- Is hands on and able to lift heavy objects
- Is able to work quickly, accurately and safely
- Is able and willing to work unsociable hours
- Is willing to go the extra mile to support the team
- Transport or Logistics experience advantageous
- Full UK driving license (essential)
Benefits:
- Attractive rates of pay and generous rewards package
- 33 days annual leave rising to 36 after 2 years’ service
- An extra day’s holiday when it’s your birthday
- Stakeholder pension plan
- Personal Health Insurance scheme (if in Pension Scheme)
- Life assurance: 4 x salary
- 20% Pets at Home discount scheme
- Pets at Home “Treats” voluntary benefits package
About us:
At Pets at Home, we’re committed to making sure pets and their owners get the very best advice, care and products. It’s what’s driven our success. As we continue to grow, so does the demand for our pet care supplies. That’s why we’re expanding our teams. Join us, and you’ll see that we’re not any old distribution centre. We want to be the best pet care company in the world. And to help us get there, we aim to do the best for our colleagues.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Pet & Pet Supplies Stores
Based on transatlantic hiring benchmarks for Drivers Mate Coordinator roles across Pets at Home's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Pet & Pet Supplies Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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