Contract Officer (Revenue and Benefits)
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Position Overview & Specifications
An exciting opportunity has arisen at Peterborough City Council that will allow you to make an impact in a key role as a Revenues and Benefits Contract Monitoring Officer.
As a member of a small team (based in Peterborough or home worker), the role involves a number of key duties including the provision of a quality control function for Housing / Council Tax Benefit, involving client side expertise and knowledge in the checking of Benefit claims and Council Tax support amendments that have been undertaken by the Council’s partner as part of the Peterborough Serco Strategic Partnership. The role also involves close working with partners such as the Department for Work and Pensions (DWP) on Single Fraud Investigation Service (SFIS) claims.
Local government is currently facing unprecedented financial challenges but at Peterborough City Council, a clear budget strategy combined with a commitment to exemplary standards of financial management will ensure that this challenge is met.
With a minimum of 3 years relevant experience in Housing and Council Tax Benefit, you will provide a high quality, professional contract monitoring function across a range of areas in respect of Housing and Council Tax Benefit.
This is a part time vacancy with a maximum of 24 hours per week, with flexibility offered on working pattern and the opportunity to be office based or home working.
Although this is a part time role (up to 24 hours), the full-time equivalent salary scale is £27,852 - £31,099.
If you would like more information about the role, please contact Chris Yates at chris.yates@peterborough.gov.uk.
We are proud to serve the diverse communities of Cambridgeshire/Peterborough and want our workforce to reflect this diversity, which we believe is beneficial for our employees, the organisation and the communities we serve.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Municipal Agencies
Based on transatlantic hiring benchmarks for Contract Officer (Revenue and Benefits) roles across Peterborough City Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Municipal Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £18,066 - £20,172 bracket, including retirement vesting and health parity.
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