Housekeeper
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Position Overview & Specifications
Penally Abbey is an independently run 12-bedroom boutique hotel by the sea in South Pembrokeshire. The Boissevain family took over the hotel back in 2014 and have spent the past 8 years extensively renovating the beautiful building. We are incredibly proud of our brilliant, hard-working team who bring our vision to create a relaxed, cosy hotel by the sea to life.
The hotel is now fully reopened after being closed for over a year due to the Covid-19 pandemic as well as a major fire. The cleanliness of the whole hotel is our primary focus for both our guest and staff's safety.
Responsibilities:
- Ensuring all bedrooms, bathrooms and public spaces at the hotel are fresh, clean and look lovely ready for guests arriving and guests staying.
- Working quickly and efficiently without disturbing guests.
- Closely following all safety and sanitation procedures throughout the hotel.
- Working closely with the hotel reception team to ensure guest requests are met and their expectations exceeded.
- Liaising with reception to let them know when rooms are ready for check-ins.
- Assisting all departments within the hotel to maintain exceptional levels of cleanliness.
- Laundry duties including cleaning, drying and pressing all linen.
- Ensuring all laundry machinery is well looked after and used safely.
- Working closely with Kelly (head housekeeper) and Mel (owner) to ensure all products used in rooms and for cleaning are fully stocked.
What we are looking for:
We are looking for an enthusiastic, hardworking and energetic person to join our housekeeping team.
Essential:
- Fantastic organisational skills
- Excellent communication within a team – the role requires working closely with both the reception team and to ensure guest requests are carried out.
- A good problem solver and have great initiative to sort out any issues that may arise.
- Very reliable and responsible
- Strong attention to detail
- Hardworking
Experience:
- Previous housekeeping experience is desirable but not essential.
A strong work ethic, a can-do attitude and someone who thrives in an environment where attention to detail is important is crucial for the role.
Penally Abbey is located just 5 minutes from Tenby in the pretty little village of Penally.
By working at Penally you will benefit from:
- A friendly, family work environment and atmosphere
- Delicious coffee
- Discounts at both Rhosyn restaurant and over-night stays
- 28 days holiday (pro-rata)
- Beautiful sea views!
Hours:
Either:
1) min 16 hours a week
2) max 25 hours per week
Will include weekends: rotas can be arranged so that everyone is able to have every other weekend off.
Shifts: usually from 8.30am - 3pm
Job Type: Permanent
Salary: £10.50-£11.80 per hour
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Tips
COVID-19 considerations:
Shift availability:
- Day shift (required)
Work Location: One location
Application deadline: 17/04/2021
Reference ID: housekeeper
Expected start date: 01/04/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Housekeeper roles across Penally Abbey Hotel's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £12 bracket, including retirement vesting and health parity.
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