Receptionist (part-time)
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Pets and people at the heart of what we do.
About the Role:
We are looking for a Receptionist who will deliver an excellent standard of customer service by communicating sympathetically and courteously with our PDSA clients.
Working on the hospital’s busy reception, our Receptionists are responsible for processing clients who attend the hospital, answering telephone enquiries, encouraging financial contributions from clients and maintaining PDSA paperwork.
Working as part of a team, we sometimes require our Receptionists to cover some weekends and team members’ absences.
The rota will be as follows -
Monday Non-working day
Tuesday 11.00-15.00
Wednesday - 08.30 - 15.00 (half hour break)
Thursday - 11.00 - 15.00
Friday - 11.00-15.00
Saturday 09.00 - 12.00 (1 Saturday in 4)
About You:
Pet hospitals are busy places, therefore successful candidates will need to be organised, with good communication skills and an excellent telephone manner. Previous office experience, including word processing and use of a computerised records systems is an advantage but not essential.
The closing date for this vacancy may be brought forward should we receive sufficient candidates.
The full-time equivalent for this role is 35 hours.
About PDSA:
As the UK’s leading veterinary charity, with 48 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.
We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Civic, Welfare & Social Services
Based on transatlantic hiring benchmarks for Receptionist (part-time) roles across PDSA's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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