Customer Team Member
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We LOVE pizza! It brings us all together. The world deserves BETTER PIZZA and we deliver it!
We are more than just a pizza company; we’re a pizza family and our secret ingredient is YOU!
What We Offer Our In-Store Team Members:
- Full time or Part time permanent contract
- £8.91 per hour
- Up to 28 days paid holiday
- Share of tips & regular incentives
- Free food on shift
- Staff Discount
- Company pension scheme contribution
The In-Store Team Member Role:
We have fun as a Papa John’s team, and you will be working as a key part of the team assigned to different workstations so we deliver amazing pizza to our customers. You will take orders, make pizzas and other products the right way every time to maintain quality and stock control.
We have high standards and values, so you will need to always be in full uniform and engage politely with all team members and customers. Your safety and customer safety is vital, so you will maintain high standards of hygiene and cleanliness at all times as well as completing checks daily.
Skills we are looking for from our In-Store Team Members:
- Flexible approach to work – willing to get involved
- Motivated as part of a team and also as an individual
- Brings energy & positivity to a group
- Attention to detail – you like things to be done right
- Excellent verbal communication – vital to the role
- A sense of urgency in everything you do
Qualities we are looking for from our In-Store Team Members:
- Friendly & warm personality – service matters
- Live locally – our employees are happier when the commute is shorter
- Fluent in spoken & written English
- Right to live and work in the UK
- Happy to work weekends and some weekdays
- Flexibility to work additional shifts when mutually agreed
- Pride in your appearance (uniform will be provided)
Job Types: Full-time, Part-time, Permanent
Part-time hours: 20 - 48 per week
Salary: £9.50 per hour
Benefits:
- Company pension
- Discounted or free food
- Sick pay
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Commission pay
- Tips
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Restaurants & Cafes
Based on transatlantic hiring benchmarks for Customer Team Member roles across Papa Johns's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Restaurants & Cafes.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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