Customer Service Assistant
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We’re looking for full time customer service assistants to join our friendly team here in Nottingham! We provide full training so no experience is necessary!
You will be dealing with customers face to face so confidence and good communication skills are a must!
What we provide:
- Social and fun company culture
- Weekly social activities and team building ( Most recent to Thorpe Park and Ninja warrior)
- Flexibility
- Travel opportunities (most recent to Dublin and upcoming USA trip)
- One to one mentoring
- Full training
- Rapid progression
- Frequent bonus incentives
What we require:
- A good work ethic
- Confidence dealing with customers
- Motivation
- Willingness to progress
Day to day responsibilities:
- Dealing with customer queries
- Communicating and working well with the team
- Bringing professional service to clients
We only have full time positions available at this time.
Job Type: Full-time
Salary: £18,000.00-£26,000.00 per year
Benefits:
- Additional leave
- Company events
- Flexitime
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- NOTTINGHAM: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Assistant roles across Pantheon Enterprises's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £18,000 - £26,000 bracket, including retirement vesting and health parity.
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