Engagement Specialist
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Position Overview & Specifications
Engagement Specialist
Job Req ID: 15770 Posting Date: 21 Jun 2023 Function: Data & AI Location: Judd Street, London, United Kingdom Salary: Up to 55k with Great Benefits Location - London or BirminghamDiversity and accessibility are important to both where we are now and where we’re going. We value every colleague and the contribution they make, because a diverse business is a stronger business.
We also want the best work-life balance for all our people, which is why we offer smart working. It’s not a one-size-fits-all solution, so you’ll be able to discuss how smart working fits with your role during the recruitment process.
Why this job Matters
The Engagement Specialist will lead the delivery of aligned high-quality communications both within the Data CoE, and to other data factions and the rest of the business. They will lead, build and maintain the desired culture in order to provide improved employee experience.
This is a new and important role in our recently established central data & insight team. You'll be responsible for building and delivering our comms strategy, maintaining our channels and fostering the collaborative culture in our data community that will be essential for us to achieve our goal of becoming a data-driven business. You'll be a strong comms and engagement professional, with a knack for translating between technical and operational domains. It would be beneficial if you have experience of data, reporting and insight.
What you’ll be doing
- Build and deliver the comms strategy
- Fostering the relationships with partners that ensure we work together well
- Foster the culture and values within the team and beyond that moves us towards a data driven business through comms
- Communicate the benefit and value of ODI and the work it is doing
- Commission and communicate a programme of works that drives us towards data literacy, keeping it simple
- Model and embed our culture and standards via collaborating and influencing key internal stakeholders and creating a safe environment
- Helping to organise internal team days
- Partner with senior stakeholders and key cross-functional teams to design and deliver on co-ordinated employee engagement solutions.
- Develop, design and help to implement and maintain a “employee channel” for communications working with business leads to ensure that employees can find and act on key information/ updates to ways of working and any Data System updates.
Essential Skills
- Employee Engagement
- Communication
- Business Partnering & Consulting
- Stakeholder management
- Project/Programme Management
- Market Analysis
- Policy Management
- Commercial Acumen
- Process Design
Benefits
As well as offering a competitive base salary, you’ll also have a rewarding bonus scheme, access to equity schemes and an attractive pension offer.
We value different perspectives, skills and experiences. Diversity makes sense for us, our customers and our ambitions. We’re creating an inclusive working culture where people from all backgrounds can succeed.
- Up to 10% Bonus
- Discounted Broadband
- Up to 50% off EE and BT mobile for you and 5 family & friends
- Discounted TV & BT sport packages
- 25 days annual leave (increasing with service) + Bank holidays
- 10% BT pension contribution
- Access to 100's of retail discounts including the BT shop
About Openreach
We’re the nation’s number one broadband network and we build the connections that matter.
Our customers are the 640+ communications providers who sell phone, broadband and Ethernet services to homes and businesses and our mission is build the best digital future for the UK.
There’s over 33,000 of us across the country, and we have a vision that our workforce should represent the communities that we serve.
How to apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page.
We’re creating an inclusive working culture where people from all backgrounds can succeed. We welcome applications from every community and we’re looking forward to receiving yours.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Electronics Manufacturing
Based on transatlantic hiring benchmarks for Engagement Specialist roles across Openreach's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Electronics Manufacturing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £55,000 - £55,000 bracket, including retirement vesting and health parity.
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