Claims Handler
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Position Overview & Specifications
OCL Solicitors is a rapidly expanding law firm dealing largely in Road Traffic Accident Litigation.
An excellent opportunity has become available to join our Claimant Personal Injury Claims handling team. This opportunity gives you the chance to work for a specialist personal injury law firm which has great scope for internal progression, multiple staff benefits and the chance to earn additional bonus.
Job Description:
The role will include managing a case load of RTA claims, liaising with the client, arranging medical examinations, obtaining evidence from clients, third parties and police etc. This role focuses on dealing with more complex cases where a case may need to be issued at court under the Small Claims process, reviewing evidence received and forming appropriate arguments to reach eventual settlement for your client. You will be responsible for the running cases from liability response to completion.
The successful candidate must have:
Ability to learn fast and efficiently in a professional environment
Good command of language and grammar
A confident phone manner
Good IT skills
Excellent communication skills and the ability to work well within a team
Key responsibilities:
Running a case load on the OIC Portal (training to be provided)
Drafting letters to clients and relevant parties
Liaising with clients to obtain and relay information/updates
Liaise with Insurers, other Third Parties and their representatives
Ensuring case load is managed effectively and efficiently at all times and adhering to the SLA’s in place.
Previous experience in a similar role or relevant area is preferred, however training will be provided.
Hours: 37.5 hours a week, core hours being Monday- Friday 09:00 – 17:30.
Annual salary of up to £19,000 with bonus opportunity of up to £350 a month based on performance and attendance.
Job Type: Full-time
Salary: Up to £19,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Doncaster, DN4 5RA: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Claims Handler roles across OCL Solicitors Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £19,000 - £19,000 bracket, including retirement vesting and health parity.
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