IT Support Engineer

We want you at #TeamNHFT.

Are you a strong team player, do you have an authentic character, do you embrace change, and enjoy responsibility. If so, we have some outstanding opportunities available within the busy Digital Transformation Services (DTS) Directorate within a CQC-rated ‘outstanding’ Trust. These posts are perfect for highly motivated, organised and value-driven IT professionals ready for the challenge of joining an operational IT team supporting over 6000 Healthcare users.

The mission at NHFT is set to make a difference for you, with you & was chosen by our staff and stakeholders. It means in everything we do and through every service we provide, we aim to make a positive difference in people’s lives – for those we care for, those we work with and those who work with us. Everyone is part of our team, and you can be as well.

You will be expected to have an enthusiasm for maintaining high quality service and exhibit the core leadership behaviours that all NFHT staff should adhere too. You will need proven IT skills and a commitment to provide excellent customer service. You will be a team player with a flexible attitude to your day-to-day work. The successful candidate will be expected to join the IT on call shift.

We are looking for an experienced, highly motivated, and innovative individual who wants to join our Desktop Support Team. As part of a team, you will be responsible for the day-to-day support to clients and users of computers, peripherals and the network including desktops, laptops, and handheld devices on wired and wireless networks, ensuring both physical and data security is maintained. Experience of working in a MS Windows environment including Microsoft operating systems, Microsoft Office and Microsoft Outlook is essential. In addition, experience of Active Directory and remote support tools would be desirable.

The IT Support Engineer will be a skilled and experienced member of the DTS support function. The post holder will be expected to perform tasks unsupervised but with appropriate technical support. You must have an enthusiasm for maintaining high quality services. Excellent IT skills and a commitment to provide excellent customer service is essential. A flexible attitude to your day-to-day work is needed due to often changing priorities. The desktop support function relies on teamwork, experience of working in a technical team is required as is the willingness to input to the team.

Once experience is obtained in the position, the successful candidate will be expected to join the IT on call shift. This position will require traveling from site to site so a full UK driving licence and own transport is essential

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.