National Non Domestic Rates Officer
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
You will be determining liability, including processing discounts, reliefs and exemptions to maximise business rates collection.
You will need excellent customer service skills and will be required to answer customer queries over the telephone as part of the role.
We need people who are team players and are committed to providing an efficient service to the residents of North and North East Lincolnshire. We offer blended working between home and office. Once the appropriate training is complete you will have the option to work mainly from home. The team supports flexible working and this role is 18.5 hours per week working Wednesday afternoon, Thursday and Friday.
All applicants are advised to carefully read the information provided in the Role Profile and Employee Specification, located at the top of the page and provide clear evidence to support their application paying attention to these documents.
This is a job share and secondments will be considered.
If you are interested and would like an informal discussion about the role please contact Sue Penistone, Business Rates Team Manager on 01472 324098 or email Susan.Penistone@northlincs.gov.uk
North Lincolnshire Council do not accept CVs. You must complete the application form via the 'Apply' button.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for National Non Domestic Rates Officer roles across North Lincolnshire Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12,704 - £14,185 bracket, including retirement vesting and health parity.
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