Passenger Assistants - Norfolk
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Position Overview & Specifications
Passenger Assistants - Norfolk
£19,760 (Pro-rata) £9.50 per hour
Norse Transport Division are currently seeking a number of experienced Passenger Assistants to work across Norfolk. You will work alongside the Minibus Driver to transport our vulnerable children and adults to and from their destinations, supporting their wellbeing, providing a caring tailored service and ensuring a successful journey.
The role
As the Passenger Assistant you will be responsible for playing a vital role in supporting our vulnerable children and adults in their journey. This is an essential service we operate across Norfolk. You will have hands on experience building relationships with our clients providing a caring tailored service to the local community.
Shifts
We have multiple positions within our transport team for Passenger Assistants, the main area's we cover will be from Norwich, Great Yarmouth, Kings Lynn, Dereham, and Attleborough, the hours will primarily be offered at 25 hours per week, Monday to Friday including AM and PM shifts.
Our Successful Candidate:
- Good geographical knowledge of local area
- Previous experience in care based role
- Supportive and caring attitude
- Ability to work as part of a team
We Offer:
Alongside a fantastic opportunity to join an excellent rewarding working team we offer;
- £19,760 (Pro-rata) £9.50 per hour
- 20 days annual leave, plus bank holidays
- Pension & Sickness scheme
- A number of local partnerships and discounts
- Ongoing training and development opportunities
All salaries for part-time positions are worked out pro-rata of the full-time equivalent salary shown in the advert, calculated on your contracted hours per week.
Please specify on your application which area you would like to be considered for.
Please read the attached job description and person specification to ensure you meet the criteria for the role before applying.
An enhanced DBS check will be carried out on the successful applicant. Please click here for details of our DBS policy relating to the recruitment of ex-offenders.
We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.
We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Building & Personnel Services
Based on transatlantic hiring benchmarks for Passenger Assistants - Norfolk roles across Norse Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Building & Personnel Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £19,760 - £19,760 bracket, including retirement vesting and health parity.
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