Merchandise Assistants
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We are the UK’s largest merchandise concession!
National Merchandise manage the merchandise operation for some of the biggest venues in the UK including arenas in London, Nottingham, Belfast, Liverpool and Glasgow.
We are currently looking for Merchandise Assistants to join our team based at the OVO Hydro in Glasgow.
Playing host to some of the world’s biggest acts such as Sam Smith, Kevin Hart, Post Malone and Elton John; we are looking for outgoing people to join the existing team to work with the Merchandise Manager & Supervisors to provide top-quality customer service to all of our customers.
Responsible for ensuring that our merchandise is displayed to attract maximum sales, you will also be comfortable with handling cash & card transactions.
Previous experience of working in a customer service or retail role would be beneficial, along with the ability to calculate totals using mental maths.
As this role is based around events, the ability to be able to work weekends as well as evenings due to the event schedule is a must.
If this sounds like the job for you please complete the details below to submit your application.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Merchandise Assistants roles across National Ice Centre & Motorpoint Arena's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £19,720 - £22,848 bracket, including retirement vesting and health parity.
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