Retail Store Manager

OUR STORY:

Our little story begins, when our sweet-toothed founders met at university. They soon found they both had the knack and passion for creating delicious sweet things. So they set out to bless the world with something truly mouth-watering.

They had made the perfect cookie dough, which was nothing like the world had seen before.

With a top-secret recipe (hush hush!) and a one-of-a-kind baking method, MyCookieDough was born. Our cookie dough is freshly baked, with a soft gooey consistency that makes the taste buds squeal in delight.

2014 our Cardiff store was born, shortly followed by stores in Birmingham, Newcastle Upon Tyne, Leeds, Liverpool, Manchester, Westfield White City and now we are going international.

Do you have what it takes to join our MCD family?

We are an innovative and growing company who is looking for a full-time Store Manager at our store in Bullring Shopping Centre.

• Are you ambitious, career driven and passionate enough to want to be a part of growing a global brand?
• Are you operationally minded and have the perseverance and determination to face the daily challenges that come with these operational roles?
• Do you have a positive mindset and always able to gain perspective even when things get difficult?
• If you believe your personality would fit this role, then please read on to find out what you’ll be accountable for in this position…

The Store Manager will be responsible for the smooth operation and operational excellence of assigned store whilst ensuring high productivity and profitability as well as great customer experience.

We place an emphasis on helping our employees acquire the experience and knowledge needed to progress up the ladder, most of our managers started as team members.

PRINCIPLE RESPONSIBILITIES:

• Management of our Trafford location to ensure strong performance and adherence to standards
• P&L for your stores & weekly reporting
• Monthly Site Audits with follow up actions
• Full H&S and Food Safety compliance, achieving and maintaining 5 star ratings
• Labour control and staff productivity
• Stock management and waste control
• Empowering and engaging your teams through leading and coaching
• Delivering exceptional customer experience
• Delivering consistency of standards, quality of product and service at all of your stores

KEY SELECTION CRITERIA:

• You would have worked in a management role within food retail sector
• You would have managed customer facing teams and carried out regular training and coaching
• You would have been involved in recruitment and training
• You would have experience with P&Ls, profit management
• You would have worked with target and budget setting and proven track record of achieving those set targets
• Must be able to work under pressure in very fast paced environment
• Able to handle and manage stress well
• Strong problem solver and happy to take on any challenge – always looking for solutions
• Strong communication, coaching and leadership skills
• Collaborative approach with a positive outlook
• Highly self-motivated and strong work ethic
• Proven analytical ability, good literacy, numeracy, organisation and communication skills
• Proficient in Microsoft Office
• Flexibility is essential for this position as there will be UK travel involved including overnight stays and different work patterns

Job Types: Full-time, Permanent

Salary: £24,000.00 per year

Benefits:

• Company pension
• Employee discount
• Store discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Weekend availability

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Birmingham, B5 4BP: reliably commute or plan to relocate before starting work (required)

Experience:

• management within food retail sector: 2 years (preferred)

Work Location: In person

Expected start date: 05/06/2023