support worker
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Position Overview & Specifications
Company: My Hope Housing
Location: Birmingham
Job Type: Full-time/Part-time
UK RESIDENTS ONLY
NO SPONSORSHIP'S
Are you enthusiastic about making a positive impact on the lives of young people? Do you have a strong desire to support and empower 16–18-year-olds in their transition to independent living? If so, we have an exciting opportunity for resolute and compassionate Support Workers to join our team.
My Hope Housing is a reputable organization committed to providing safe and supportive accommodations for young individuals aged 16-18. We believe in creating an environment where young people can develop essential life skills, gain independence, and achieve their full potential.
Job Responsibilities:
- Provide day-to-day support and guidance to 16–18-year-olds residing in supported accommodations.
- Assist residents in developing and practicing independent living skills, including personal hygiene, meal preparation, budgeting, and maintaining a clean-living space.
- Create a safe and inclusive environment where residents feel respected, valued, and supported in their personal growth.
- Foster positive relationships with residents, promoting their emotional well-being and acting as a mentor.
- Collaborate with the wider support team to create and implement individualized support plans for each resident, addressing their specific needs and goals.
- Facilitate educational and vocational opportunities for residents, supporting them in accessing relevant services and resources within the community.
- Encourage and assist residents in developing positive social connections and engaging in meaningful activities.
- Monitor residents' well-being, intervening in crisis situations or addressing any conflicts or concerns that may arise.
- Maintain accurate and timely records, including daily logs, incident reports, and progress notes.
- Participate in team meetings, training sessions, and professional development opportunities to enhance your skills and knowledge in supporting young people.
- Collaborate with external stakeholders, such as social workers, educational institutions, and local authorities, to ensure coordinated support and services for residents.
Qualifications:
- Previous experience working with young people, preferably in a residential or supported accommodation setting.
- Understanding of the unique challenges faced by 16–18-year-olds transitioning to independent living.
- Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with young individuals.
- Empathetic and patient approach, with the ability to provide guidance and support while maintaining professional boundaries.
- Strong organizational and critical thinking skills, with the ability to adapt to changing needs and situations.
- Knowledge of relevant legislation and safeguarding procedures pertaining to working with young people.
- Ability to work collaboratively within a team and effectively contribute to a positive and supportive work environment.
- Ability to work flexible hours, including evenings and weekends, to accommodate the needs of residents and program activities.
Note: Only shortlisted candidates will be contacted for an interview. We appreciate all applications but cannot respond to all inquiries.
Application Deadline: …
Join our team and contribute to the growth and development of young individuals as they navigate their journey toward independent living. We look forward to reviewing your application!
Job Types: Part-time, Full-time
Salary: £11.00-£13.00 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Supplemental pay types:
- Bonus scheme
Work Location: In person
Reference ID: 0011
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for support worker roles across My Hope Housing CIC's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £13 bracket, including retirement vesting and health parity.
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