Customer Service Assistant
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
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Contract: Permanent
Hours: Part-time
Hours of Work: 16 hours per week
Salary: Starting from £10.50 (Ages under 19: £8.79) with the ability to earn more through experience and gaining qualifications such as Forklift, First Aid and RAMA (AMTRA)
Do you love retail / agriculture?
Enjoy talking to people?
If so, we’d love you to join our team at Wickham and play a part of putting the farmer at the heart of everything we do!
What it takes to be a Customer Service Assistant at Mole Country Stores:
Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging, motivated in everything you do and are knowledgeable about our products. We’ll teach you the rest!
What you will be doing:
The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing or responding to all customer requests in a helpful and efficient manner.
What’s in it for you:
You can expect to work as part of a great team with opportunities for training and development, we’re offering a competitive salary and benefits package.
Scottish Widows contributory Pension – company will match up to 5%
Up to 25% staff discount in store
Free parking on site
33 days holiday inclusive of bank holidays
Excellent training and development opportunities
Plenty of career progression opportunities
Salary Finance
Life Assurance
Employee Assistance Programme with Retail Trust
Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Farm Support Services
Based on transatlantic hiring benchmarks for Customer Service Assistant roles across Mole Valley Farmers Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Farm Support Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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