Service Business Manager

The greatest challenge facing the power sector today is ensuring reliable power generation and delivery, while reducing the CO2 emission burden in an increasingly regulated industry. As a trusted partner and pioneering leader in innovative technology and solutions, Mitsubishi Power is efficiently enabling this energy transition for our customers.
Mitsubishi Power in Europe, Middle East and Africa is a leading provider of innovative technology and solutions for the energy sector. Along with our predecessor companies, we have had a presence in the region since 1898. Today, we have more than 1,000 employees across EMEA, with Centres of Excellence and customer support capabilities across the region.
Committed to decarbonizing EMEA’s power industry, our comprehensive solutions include hydrogen-capable advanced class gas turbines, battery energy storage for short duration storage and hydrogen for long duration storage.
From the delivery of complex engineering solutions through to project execution, Mitsubishi Power can offer you the chance to become part of a global company, leading in the field of thermal power generation systems and environmental technology.
About the Role
As we see continued growth as a business, we have an exciting opportunity for a Service Business Manager to join our Service Operations Team. Reporting to the Operations Director, you will be responsible for the coordination of the business planning and control for Mitsubishi Power EMEA branches and subsidiaries. As Service Business Manager you will keep abreast Services processes and budgeting, reporting any findings to Management so adjustments can be made to achieve company objectives.
What will you do in the role?

• Act as conduit between Service Team and CEO office on Planning
• and Reporting
• Identifying and setting the key financial KPIs for our Front Offices across the EMEA region, measuring performance and reporting back to Senior Management
• Identifying and setting the key Project KPIs for our Front Offices across the EMEA region, measuring performance and reporting back to Senior Management
• Identifying and setting the key QMS KPIs for our Front Offices across the EMEA region, measuring performance and reporting back to Senior Management
• Creation and implementation of a Cost Reduction Programme
• General reporting consolidating the reports from the different departments
• Business Process Improvement (BPI) from the Commercial operations

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What are the key skills/experience you’ll already have?*

• A University degree in Engineering or Economics or equivalent
• You’ll have previous experience at a senior level within Project Accounting, and/or Planning or Executive Reporting
• Strong communicator, able to influence stakeholders at all levels
• Attention to detail
• Organised and can effectively prioritise
• High degree of commercial acumen, numeracy, and general diplomacy.

Work Location: One location