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🟢 Actively Hiring · Posted 24d ago ⏳ Closes in 67 days UK Corridor 🛡️ UK Work Eligibility 🏢 Company - Public

Customer Experience Ambassador

🏢 Mitie • 📍 Leeds, England • 🕒 Sep 14, 2026
Salary Range
£10 - £10
£1 - £1 / mo

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OP-VERIF-53E8BB46 ✓ Passed Inspection

This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.

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Corporate Registration Verified UK Companies House registration standing active
✓
Prevailing Wage Benchmark UK National Minimum Wage & Equality Act 2010 aligned
✓
Zero-Intermediary Direct Pipeline Direct candidate ATS submission. 100% free with zero recruitment charges.
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Corridor Right-to-Work Match UK Work Eligibility

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Leeds, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark
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Position Overview & Specifications

Since 1987, Mitie's 68,000 employees, have been serving companies and communities across the world. We're the UK's leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.


ARE YOU PASSIONATE ABOUT CUSTOMERS?

DO YOU THINK THAT YOU COULD MAKE A DIFFERENCE AT ONE OF THE MOST-LOVED SHOPPING CENTRES IN YORKSHIRE?

CUSTOMER AMBASSADOR

Part Time Position - 30 hours per week

Working a shift pattern of four days on, four days off

£10.45 per hour

At White Rose Shopping Centre, we know that amazing customer service doesn't just happen, which is why we are on the hunt for real customer champions - champions who have a passion for people and want to make a difference, each day, every day.


We are looking for a confident, outgoing individual to join our expanding Customer Experience Team at this award-winning shopping centre. We want people who will sparkle and provide a ‘warm Yorkshire welcome' to every visitor.


The nature of retail and the success of the shopping centre means that the roles involve evening and weekend work, so that we can provide our sparkling service at the busiest trading periods. The centre continues to grow on the back of the recent £25 million restaurant and cinema development and our commitment to be one of the ‘greenest' shopping centres in the UK!


Applications from outside of the retail world are encouraged, as you may be from a completely different industry all together. We are more interested in finding people with the right ‘fit', rather than the ‘most qualified'.


Further job information to be discussed at interview stage

Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

United Kingdom Right to Work & Skilled Worker Visa Guide

Corridor Intelligence

Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:

🇬🇧 Skilled Worker Visa (Tier 2)

Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.

🏛️ Settlement (ILR) Pathway

Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.

⚖️ Official regulatory reference: UK Visas and Immigration (UKVI) & Home Office Sponsor Register.

Candidate Preparation Blueprint: Building & Personnel Services

Recruitment Insights

Based on transatlantic hiring benchmarks for Customer Experience Ambassador roles across Mitie's corporate sector, successful applicants typically excel across three core dimensions:

1. Domain Competency

Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Building & Personnel Services.

2. Behavioral & Leadership

STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.

3. Compensation Alignment

Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.

📢
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Hiring Organization
Mitie

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Location: Leeds, England
Eligibility: UK Work Eligibility
Schedule: Company - Public
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