Packaging Administrator

We are looking for a Packaging Administrator to support our Sourcing & Packaging Team. As a Packaging Administrator you will be responsible for all administrative tasks required to support and ensure the smooth running of the Operational Packaging team.

Working in conjunction with the Packaging Buyer & Packaging Assistant, you will help manage the day-to-day operation of the Packaging function, you will be responsible for the packaging admin end to end process across Fashion and Home.

As our Packaging Administrator you will be responsible for:

• Supporting on all administrative duties relating to tickets, labels and product across Fashion and Home.
• Maintenance of the in house system including customer account setups, troubleshooting and product code and pricing set ups.
• Managing day to day order issues from Matalan's nominated Ticket/ Label suppliers to maintain the agreed KPIs and service agreement
• Ensuring the maintenance of Matalan online ordering system ensuring suppliers can order all Packaging on time
• Regularly reviewing own work, managing workload requirements and communicating progress to the Packaging Buyer
• Arranging, tracking and co-ordinating of all outgoing and incoming cost
• Working closely with nominated print partners to manage production/ order queries

• Previous experience within another admin role
• Retail packaging and/or print experience would be desirable but not essential
• Outstanding work management and organisational skills
• Strong interpersonal skills for high volume emails and telephone correspondence
• Strong attention to detail
• Proven ability to work

From humble beginnings to disruptive innovations in the retail industry, when we say there’s no other retailer like Matalan, we really mean it! There’s an honesty and energy here that allows our people to shine, which our colleagues, customers and suppliers love.

With over 200 stores in the UK, a growing online presence and over 15,000 employees, we’re a thriving, omnichannel value retailer that’s going places and delivering year on year growth.

If you want to work for a company that’s passionate about its people, helps you to grow and be the best you can be, then you’ve come to the right place.

We work together to support our customers, suppliers and each other, and we’re excited by the possibility of our people helping us to shape the future of retail.

We make sure every voice is heard, nurture the ambitions of our people and invest in their future. Our amazing and diverse people make us who we are and our values are the driving force behind everything we do: Think Customer, Think Family, Be Real, Be the Best.

Talent is quickly spotted and nurtured, and there are lots of opportunities to tailor make your own career and learn with us.

Right now, Matalan is stepping in to a new age and embracing the changing face of retail. We have some exciting opportunities across the business in Retail and Logistics, as well as Ecommerce, Marketing, Technology and Product at our Head Office in Liverpool and our new Creative Hub in London.

In addition to competitive salaries, we also offer the below core benefits:

• 20% staff discount, which increases with length of service

• Thrive Recognition Scheme

• Wellbeing support provided by the Retail Trust

• Life Assurance

• Retail Rewards platform offering discounts for other retailers

• Pension Scheme

• Access to a wide range of career development

• Additional benefits may apply depending on your role and area of the business