Leisure Assistant
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Position Overview & Specifications
Leisure Assistant
Burleigh Springs Leisure Club – based at Burleigh Court Hotel
Position - Full time post (guaranteed minimum 30 hours a week)
Hourly rate - £9.90
Benefits - 25 days annual leave plus bank holidays, paid leave day for your birthday, free access to on-site gym facilities at Burleigh Springs, free meal, free car parking & enrolment into company pension scheme.
We currently have a great opportunity for a Leisure Assistant to join our small, friendly team at Burleigh Springs Leisure Club.
The main duties of this role will be to cover the reception desk, take bookings and payments, assist with gym instructions and swimming pool water testing. You will be responsible for ensuring the health and safety of our guests.
We are looking for an individual with outstanding customer service skills who can build relationships and trust with our hotel and leisure clients. You must have strong communication skills with the ability to listen to guests and team members and be responsive to changing customer needs.
Previous experience of working within a fitness or spa operation is desirable, as is a lifeguard or pool responder qualification.
About us
Based at Loughborough University Campus, our brand portfolio includes:
- Burleigh Court Hotel and Conference Centre
- Holywell Park Day Conference Centre
- The Link Hotel
- The Elite Athlete Centre and Hotel
- Loughborough University Nursery
Every year we host over 52,000 delegates from around the world; we service over 90,000 bedrooms; we serve over 200,000 meals; we take over £20 million in enquiries. We win multiple awards for excellence in customer service, business tourism and people management. We achieve this by putting our guests at the heart of everything we do.
Beyond that, we’re trying to make Imago Venues a fabulous place to work. We care about our people and we’re kind to each other. We’re ambitious, ethical, sustainable and, most importantly, we’re accountable.
Come join our fantastic team! To apply online, log onto the Imago website and select the jobs page. To find out more about the role click here
Closing date – 6th March 2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Leisure Assistant roles across Loughborough University's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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