Hospitality Service Expert

The Opportunity

A truly flexible position, working multi-functionally across the entire hotel operation as and when the business requires such as Reception, Conference & Events, Restaurant and Bar and Housekeeping, personally ensuring that our guests always receive exceptional service and that all aspects of the operation are maintained and presented to the highest possible standard.

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Refer a friend scheme from £500 to £1000 per referral.
• Hospital Plan.
• Online Health Portal.
• Eye Care.
• Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Pension Scheme.
• Free meals on duty.
• Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Ideal Candidate

• Proven experience of working in a customer facing role, such as F&B, reception, meeting & events, housekeeping etc. Ideally gained within the hospitality sector
• Excellent level of numeracy and literacy skills
• Excellent oral and written Communication skills
• Excellent problem-solving skills and attention to detail. With the ability to work under pressure
• Strong Organisation and Planning skills and the ability to prioritise appropriately.
• Fully flexible with working hours/shifts
• Possess a can-do attitude.
• Good understanding of the English language

Hotel

Sat within a row of converted Grade II listed Georgian terraces is our Liverpool Inn part of the Sure Hotel Collection by Best Western By Best Western. Built during the city’s maritime boom years. Tucked into the impressive University District close to the Metropolitan Cathedral, we’re just a mile from the famous Albert Docks.

Plus the hotel is within easy reach of the Tate Modern and other museums, theatres like the Empire, Everyman and Royal Court, and the fabulous shopping of Peter’s Lane and the Cavern Quarter, alongside a smorgasbord of top-notch cafes, bars and restaurants.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.