Digital Product Designer

Location London, United Kingdom Job ID 0000008711 Category Creative & Design

Job Description

Are you ready to bring exciting designs to life, while working closely with engineers and business partners in a product team?

The In-Store Enablement Product Team will help the LEGO Group build and manage the best of class In-Store digital ecosystem.

• Deliver end-to-end product design across digital platforms - including research, concepts, interactive prototyping and user testing
• Proactively identify and address problems to be solved, championing the needs of the user to build outstanding user-centric experiences
• Consider the strategic impact of design, interrogating the 'why', not just the 'what' and 'how' of a problem
• Be insightful, advising and validating your designs using quantitative and qualitative research
• Partner with product managers, engineers and team members to shape the vision and strategic direction of the product, ensure the best possible outcome for the end users and the business
• Confidently and articulately communicate design rationale to partners and the wider business
• Active engagement in the wider LEGO Group design community

In this role you have the chance to create an impact by leading the product design and innovation efforts to enable store associates with new ways to communicate, manage and engage customers around LEGO products. The goal is to empower our store with the tools and technology they need to provide outstanding customer experiences while driving business growth.

Key to this role is understanding the needs of the store associates, how these align with the business objectives and our technical platform strategy, to deliver incrementally.

The role is part of “Partner & Retail Experiences” department that takes care of a portfolio of products specifically aimed at supporting our Partner & Retailers business in the best manner

• Relevant commercial experience as a UX or product designer
• Portfolio with multiple examples of delivered product design, demonstrating approach and design thinking
• Experience in planning & conducting user research and testing activities
• Proficient with design and research tools such as Figma, Miro, User testing, Preely etc
• In-depth knowledge of human-centred design principles and UX standard processes, and experience applying them in practice
• Good communication and collaboration skills

• Agile ways of working
• eCommerce
• Designing functional products
• Working with and contributing to design systems

Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. The hiring team will discuss the principles of our hybrid work model 'Best of Both', role eligibility and frequency with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

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