Customer Support Officer
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
A fantastic opportunity has arisen to work within our Police Custody call centre admin team. If you want to make a difference, then this is the perfect opportunity to be involved with supporting our community professionals and clinical staff in providing the best possible care to custody suites across Yorkshire, Hull, and Humberside. We are looking for hardworking individuals to join our team and hope to recruit organised and enthusiastic administrators. The services operate 24 hours a day across 365 days per year. We offer flexible shift patterns of 12 hours over days, nights, weekends, and bank holidays. We have a vacancy for a full-time member of staff. If you are passionate about admin and are looking to join a team within an organisation that promotes career development, this could be the job for you!
Relocation
Please note from Autumn 2023 the Leeds Community Healthcare Trust Headquarters currently located in Stockdale House 8 Victoria Road, LS6 1PF will relocate to White Rose Office Park, Building 3, Leeds, LS11 0LT.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for Customer Support Officer roles across Leeds Community Healthcare NHS Trust's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,383 - £22,383 bracket, including retirement vesting and health parity.
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