Operations Administrator
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Position Overview & Specifications
Operations Administrator
Overview
LB73 Management is a fast growing, forward thinking Prop-Tech Company operating in the short-term lettings sector.
We are looking for an outgoing person to come on board as our Operations Executive. Your role will focus on dealing with our guests who have come to stay in our serviced apartments. You will be answering their questions and being a friendly and helpful voice during their time in London.
You will also take on the running of the day to day tasks associated with the upkeep of the apartments ensuring that everything runs smoothly.
Responsibilities
- Answering all guests emails and phone calls in a polite and prompt manner
- Expect and react promptly to guests inquires and needs
- Analysing and collating guest feedback and working to improve overall ratings
- Liaise with cleaning and maintenance staff as and when required
- Administrative tasks
- Helping to grow and develop the company with bright ideas and researched insights
- Manage the properties ensuring that all certificates and other safety precautions are up to date
- Helping to maintain the quality of the apartments
Requirements
- A passion for helping people
- Proficiency in English. Multilingualism is preferred but not required
- Excellent problem solving skills
- Excellent listening skills
- A professional manner and approach to work
- Desire to grow and develop both yourself and the company
- Proficient in Excel and other Microsoft Office programmes
Send applications to robert@lb73management.com
Lb73management.com
9 Coldbath Square, EC1R 5HL
Job Type: Full-time
Salary: £23,000.00-£30,000.00 per year
Benefits:
- Flexitime
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's (required)
Language:
- English (required)
Work Location: In person
Application deadline: 30/06/2023
Reference ID: Operations Administrator
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Operations Administrator roles across LB73 Management's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,000 - £30,000 bracket, including retirement vesting and health parity.
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