Customer Service Assistant
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We are excited to advertise two part time customer service assistant roles within our team here at Laser Quest, intu Trafford Centre. No experience required, but you must be fluent in English.
We are looking for energetic, dedicated, fun and outgoing individuals to join the busiest Laser Quest in the UK to strengthen our team.
At Laser Quest we pride ourselves on providing the very best service for birthday parties, corporate challenges, family entertainment or simply zapping your mates!
The duties include:- Kitting and briefing people to play Laser Quest or to go on The Rock, running birthday parties and group events, serving customers and cash handling. The hours will be spread across mainly weekends and evenings.
We always look for personality and enthusiasm in our staff, along with a genuine desire to ensure every customer has a Zaptastic time every time.
Needless to say your communication skills will be outstanding, ensuring everyone reaches their true potential and works well together as a team.
Our team will welcome you with open arms. They are all confident people who love working as a team to ensure all our customers receive the highest level of customer service.
If you are passionate about customer service and want to be apart of a dynamic team and think you could play apart in our success then send us your CV along with a Covering Letter.
Job Types: Part-time, Permanent
Part-time hours: 6 -16 per week
Salary: £5.60-£9.50 per hour
Schedule:
- Holidays
- Weekend availability
Work Location: One location
Application deadline: 02/04/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Assistant roles across Laser Quest and Rock Attraction, Trafford Centre's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £6 - £10 bracket, including retirement vesting and health parity.
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