Waiting Staff/Bar Staff

Job Title: Waiting Staff/Bar Staff

Job Type: Full Time

Are you searching for an exciting new position within Bristol's latest restaurant enterprise? Are you looking for a role where you will be trained, challenged, and presented with new roles and opportunities? Then Lamaya is the place for you!

Who are we?

Lamaya is a Lebanese restaurant coming to the Finzels Reach area to bring our own taste of Lebanon to Bristol. Our food is hand-prepared and based on traditional Lebanese recipes; we also serve some fantastic cocktails and the best homemade sauces with every dish!

Lamaya has a passion for freshly cooked food and outstanding service. We have huge aspirations, and our number one priority to achieve them is by focusing on our team. Our team are supported along the way from the day they start with us and will achieve great things working with us. We will fully train you with a deep knowledge of Lebanese cuisine and wines by the end of your probation period.

Lamaya believes in putting effort and energy into our staff because if you're happy, our customers are happy! So we offer a novel working environment will high degrees of training and support. In addition, we make a point to ensure you're rewarded with our staff benefits scheme for the hard work you put into our company.

Job Description

We're looking for someone with restaurant or bar experience to join our team, someone who is

- Motivated

- Eager to learn

- Possessing an excellent customer service mannerism

- Willing to put 100% into their work.

A Lamaya server is our customer service representative and plays an essential role in ensuring our customer's enjoyment and happiness. A suitable candidate can make loyal customers of first-time patrons and upsell food whilst delivering a personable and friendly service. Our staff need to be dedicated, dynamic and passionate about their role and providing only the best service and personality to our customers.

Waiting staff responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. You will need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. We want to meet you if you enjoy talking to people and thrive in a fast-paced workplace.

We will provide on-site training before the restaurant opening on POS, our menu and other site-specific information; however, prior experience in hospitality is required. Any experience with cocktail making and stock control is a bonus but not required.

Key Role Responsibilities

- To meet, greet and seat clients

- To provide recommendations and knowledge of our dishes

- Organise and take reservations and waiting lists

- Efficiently work as part of a team, working alongside the bar and kitchen

- Upholding stringent cleaning and health + safety standards

- Deal with complaints or problems with a positive attitude

Your main goal and responsibility will be to provide high-quality service that will help us maintain and attract customers, build a good reputation, and encourage regular custom. Whether you have built up a hospitality career already or just embarking on your hospitality journey, at Lamaya, there is an opportunity to progress and learn within a great working environment.

Role Benefits

We expect commitment from our team members, but we genuinely do believe in rewarding our team, so we have a considerable focus on developing skills and benefits for our team. As such, our staff receive

- Competitive salary

- Pension scheme

- Discounted food and soft drinks on your days off

- Food to be provided on the shift

- Flexibility for students

- Full in-house training

- Accruing annual leave

- Tips and gratuities

- Opportunity for progression within the company

- Staff parties

When working at Lamaya, you will become a crucial part of our team and community; we like to care for our staff and their wellbeing. As part of our team, your well being and advancement will be a huge priority.

Thank you for taking the time to apply with us; we look forward to meeting you.

Job Types: Full-time, Part-time

Salary: Up to £11.25 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Sick pay

Schedule:

• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Bristol, BS1 6JQ: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Expected start date: 31/03/2023