IT Systems Engineer

iTech is a global digital marketing services company with a focus on digital media, online communities and comparison products. We create and develop flagship brands and optimise platforms to engage, inform and entertain global audiences across the most competitive comparison markets in the world: iGaming, Sports Betting and Personal Finance. We've brought to life over 150 products across 50+ countries and over 20+ languages, and the opportunities at iTech are unrivalled: you'll work with and learn from industry experts, deliver your best work and make a real impact.
We're a bootstrapped company, with 280+ awesome Arcs (our collective noun) today around the world. Our purpose is to Help People Make Smart Choices Online. We achieve our goals by building products that help people have fun, avoid the bad choices, and make the right play.
Why we need you: You'll join our team that supports all the systems, software and hardware for our internal users. As we grow, you’ll be working in a small dedicated systems team to scale and perfect the provision, maintenance and management of all IT hardware and software across iTech Media and its sister companies. iTech Media builds, maintains, and runs a broad portfolio of websites worldwide, and our vision is to build the #1 online media company globally in gaming and other sectors. By joining our incredible team, you’ll be crucial in helping us achieve this vision.

What you’ll be doing:

• Diagnose solutions for simple and complex problems, and be able to communicate these solutions with ease and confidence to both technical and non-technical audiences
• Challenge current ways of doing things and help implement better, smarter ways to make the tech environment out of this world.
• Be responsible for providing the best end-user experience for our staff whilst maintaining our security posture.
• Apply your experience to the challenges or vendors to resolve
• Document procedures, policies, technical instructions, and security practices
• When you think you are done, make it better!

Ticket to Play

• Have experience with Windows, macOS, and Linux server and client operating systems, as well as various hardware
• Experience with MDM products (we use Jamf and Microsoft Endpoint Manager)
• Experience in implementing, configuring, and administering SaaS products (we use Notion, Microsoft 365, Okta, Slack, and many more!)
• An understanding of technologies such as Azure AD, DNS, SSO (SAML/OIDC/etc.), SCIM, LDAP, REST, Cisco Meraki
• Experience with LAN, WAN and VPN (P2S & S2S) configurations and on-prem firewall and/or CASB is recommended.
• Cloud computing experience (AWS or Azure).
• Scripting skills in some or all of bash, PowerShell, Python, or others are preferable.
• Experience working in a fast-paced and ambiguous environment, as well as being open to change and helping others to embrace it
• Be well organised, self-sufficient, and able to prioritise workload
• A burning desire to make things more automated, scalable, and user-centric.
• The desire and ability to grow with a supportive, talented team around you.

Our Process: Here at iTech Media we’re real believers in an interview being a two-way process, this is as much about you finding out everything you need to know about us as well as getting to know you. To help you understand what the process will involve:

• 
  Initial Conversation Talent Team – approx. 30 mins
• 1st Stage Interview with System Operations Manager and another member of the team – 45 mins
• Take Home Test (we’ll email you some details)
• 2nd Stage Interview (Task discussion) with System Operations Manager and another member of the team – 45 mins

All the interview stages are held over Zoom. If you have a disability, a learning difficulty as dyslexia, a medical condition or other individual need for an adjustment to our process; and you believe this may affect your performance in selection, we’ll be happy to make reasonable adjustments to our processes for you. Please let us know in good time, so that we can support you to perform at your best.
What we can do for you:

• 
  Flexible working hours – “work your way”
• 25 days holiday, plus we close over end of year holiday period. You also get two days for your birthday and a life event, and two paid volunteering days a year.
• Private healthcare including dental, optical, physio, wellbeing and talking therapy
• Up to four months gender neutral paid parental leave
• A flexible budget towards learning and benefits every year
• Social events
• Eligibility for our discretionary bonus scheme
• Company-wide share option scheme
• Pension contribution matched up to 10%
• Life insurance cover of 4x salary

You can see more information about all of our awesome benefits here.
Diversity, equity and inclusion at iTech Media iTech celebrates diversity in our teams, and we take inclusion seriously here. We’re creating an unrivalled opportunity for our teams to grow and belong, and as we scale, we know we need the most talented people with diverse backgrounds, perspectives and skills. If you’re good at what you do, come and join us. The more inclusive we are, the more epic experiences we can create for our communities.