Interviewer Support Supervisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
About The Role
Ipsos has flexible opportunities just waiting for you for Telephone Market Research Supervisor positions!
We are looking for bright, enthusiastic and motivated people to join our Supervisor Team. Tasks and key skills include:
- Liaising with Team Leaders, Senior Management, Project Managers, and Agents
- Actively coaching and motivating agents to achieve and exceed targets set. Identify any gaps in knowledge and coach accordingly.
- Ensuring the agents in the team conduct interviews in accordance with Ipsos quality standards
- Setting aspirational daily targets, monitoring and evaluating agent performance. Identifying agents who are underperforming and providing guidance.
- Ability to multi- task. You may be allocated multiple tasks at any time. Ability to be adaptable, analytical, efficient and thorough
- Promote the business ‘Best Practice’ policies. Be aware and understanding of Ipsos' 5 core values: Integrity, Curiosity, Collaboration, Client First and Entrepreneurial Spirit.
- The ability to remain calm and courteous under pressure and navigate tense situations especially during busy periods.
Essentials
- A laptop/PC running Windows 10 or above.
- A compatible USB connecting 'call centre style' headset with microphone.
- A stable and strong broadband connection when working remotely.
- Unrestricted access to somewhere quiet and private for the duration of any shift.
The benefits:
- £11 - £12.05 per hour
- Holiday pay
- Flexible shifts
- Full training and support provided
- Succession potential
- Full time, part time
- Flexible
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Business Consulting
Based on transatlantic hiring benchmarks for Interviewer Support Supervisor roles across Ipsos's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Business Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £12 bracket, including retirement vesting and health parity.
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