Customer Service Advisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
Our client based in Basildon are seeking an Customer Service Advisor to join their team on a Temporary to Permanent basis. The successful candidate will have good organisational skills and prior experience of sales order processing, inventory management and Customer services. If you have strong communication skills and are looking for an exciting new opportunity, then we would love to hear from you!
Duties:
- Order management and fulfilment, order support and customer service-related tasks
- Handle incoming requests, via phone and email, to ensure any issues are resolved both promptly and thoroughly for the customer
- Assist with customer queries through marketplace messages on Amazon and eBay and ensuring customers receive a response within the 24-hour response time limit
- Dealing with Sales ledger invoicing using Sage Line 50
- Stock management for 3PL warehouses
- Work with the warehouse team to ensure orders are dispatched timely and accurately
- Produce appropriate management reports and KPI's as required
Experience Required:
- Prior experience of sales order processing is essential
- Strong communication skills with a professional telephone manner and excellent literacy skills
- Good organisational skills with high attention to detail
- Ability to problem solve and find the best customer outcome
- Excellent computer skills and knowledge of Microsoft packages, in particular Excel
- Hardworking and a good team player
- Reliable and punctual with a positive attitude to work
- Ability to type a minimum of 40 to 50 wpm
Hours: Monday-Friday, 8am-5pm with a 30-minute lunch break
£12 per hour, weekly pay
Office based with free parking
Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: HR Consulting
Based on transatlantic hiring benchmarks for Customer Service Advisor roles across Huntress's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to HR Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £12 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying HR Consulting openings directly to your inbox.
